FAQS




Debit/Credit Cards:

  • American Express
  • Visa
  • Mastercard
  • Discover

Paypal

You may use a Rural King Gift Card to pay online (except for firearms). However, the system will require that you put down a valid form of payment. If the total amount after using the gift card is $0.00, your account will not be charged.

PLEASE NOTE: The Rural King credit card cannot be used to make purchases on ruralking.com at this time. We are working to make this possible in the near future.

Rural King works hard to bring ALL our customers the lowest prices on all the items we sell every day. Therefore, we do not discriminate against any of our customers by offering a preferential discount to one group. We value all our customers, including active military and veterans, first responders, doctors, nurses, teachers, farmers, and their families. All our customers deserve the best prices and great service we strive to provide every day.


Rural King proudly supports our active military and veterans by donating 50% of the proceeds from the sales of our military bucket to non-profit organizations that support military causes. Since we started this program, with the help of our customers, we have raised over $60,000 to contribute to the Gary Sinise Foundation, which helps defenders, veterans, first responders, and their families. In addition, Rural King is grateful to be able to support the local chapters of community organizations such as 4H and FFA.

To check the balance of an RK Gift Card, sign in to your ruralking.com account. If you do not have an account, you can easily create one by selecting “Create New Account” in the My Account tab on the top right of the screen.

Once you’re on your Account Dashboard, select “Gift Card” on the menu to the left. This will open the Gift Card screen where you can type in the Gift Card Number and PIN Number, which can be found on the back of your gift card or on the e-gift card email.

If you have any issues finding your gift card balance, contact our customer service department 1-800-561-1752.

Unfortunately, we do not offer any first-time shopper coupon codes at this time. You are certainly welcome to sign up for our flyers and promotions via email. Simply enter your email address and name on the bottom left of the ruralking.com website under “Sign up for the Newsletter,” or call customer service 1-800-561-1752.

Yes! This is a popular choice because we do not charge a transfer fee when you buy online and pick up at a Rural King store.

You can check your order status by logging into the account used during purchasing by signing in to your ruralking.com account or (if you’re already logged in) by clicking on My Account in the drop-down menu under your name.

Once you’re on your Dashboard, select My Orders on the left, and click “my orders.”

Make sure the store you are wanting to check is selected on the top right of each ruralking.com page.

If the correct store is not selected, you can change the store by selecting FIND ANOTHER STORE in the Store Information drop-down menu.

Once the correct store is selected, you can check the inventory on any product you select. On the right side of the product page, you can see how many of that item are available at the store selected.

Rural King is always looking for rural-loving, talented individuals for our team! Check out our Careers page to find openings available in your area.

 

Scroll down to the list of openings and filter by location, departments and more. Find the position that’s right for you and apply!

Yes! We will match our competitor’s prices on identical items. You must have the website of the item that you are trying to match (Rural King cannot price match items on Ebay or Amazon), and you will need to call Customer Service 1-800-561-1752 so that we can look into the price match for you. The price match must be approved by the customer service manager.

Yes! There is now an RK Guns tab on the top left of all ruralking.com pages. Find the firearm or ammunition you wish to buy, and follow the instructions on our How to Buy a Gun Online page.