- Order not shipped! Review by Sandra Van Ballegooyen
Quality Price Value
Two weeks after order placed, I called Rural King to see when order would be shipped. They were not able to tell me, they did not have information of that nature. A month after order placed, I saw it had been charged to my credit card. Looked on line to check order it said it had been shipped, still not delivered after two weeks. Finally I received an e-mail from Rural King saying the dungarees were not available or manufactured and my credit card would be credited. Six weeks wasted waiting for the order. I think there needs to be some improvement on the customer service when an order is placed.
(Posted on 8/8/2014)