I want to recognize the outstanding manager, Beth, at Rural King who went above and beyond to help my wife and I. After struggling to get an issue resolved though another manager, she stepping in, took charge, and got everything handled quickly and professionally. She was knowledgeable, courteous, patient, and truly cared about helping us. It's rare to find someone with such a strong work ethic and dedication to customer service. She listened, followed through, and delivered exactly what she promised. Because of Beth my experience with Rural King went from frustrating to exceptional. She is a tremendous asset to your company and sets the standard for what great management and customer service should be like. Thank you, Beth, for your hard work, professionalism, and willingness to help. Rural King is fortunate to have someone like Beth on their team.
Store 74, dated 6/7/26, ticket #189148