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FAQ


What is Rural King Rewards?

Rural King Rewards is Rural King’s brand-new program to give back to our loyal friends, families, & neighbors. Rural King Rewards is a completely free program that gives you the opportunity to earn points on qualifying purchases.


How do I join Rural King Rewards?

Currently, Rural King Rewards is available in all stores and online. You can join Rural King Rewards at the register during the checkout. In order to receive, earn and redeem all the Rural King Rewards benefits, you need to provide your first and last name, street address, valid email address, and valid phone number in your Rural King account at checkout.


How can I earn points and spend my Rewards?

Points can be earned for in-store purchases or online purchases. Members will receive 1 point for every $1 spent. However, Rewards will only be paid out after the member hits 500 total points or $500 total dollars spent. At that time, Member will receive their $5 reward. For every $500 spent, a member will receive an additional $5.00 reward.


How do I redeem Rewards?

Rewards currently can only be redeemed in store at the register. Members can elect to redeem all or only a portion of their Rural King Rewards Earnings. If Member wishes to redeem a partial award, Member must notify cashier prior to processing the payment at checkout. If the Member fails to do so, the entire award may be applied.


Do points expire?

Points expire after a period of 365 days of inactivity. In the event of inactivity, Member profile may be accessible, but any points and/or Rewards will be forfeited. To keep your point balance active, make a purchase at your local Rural King or online at ruralking.com.


Do Rewards expire?

Unless noted otherwise on the Reward, Rewards will expire 60 days from the issuance date, after which the Rewards will no longer be available. The issuance date is the date the reward is posted to the member account. These expiration dates may vary by Reward. Any Reward not used before the specified expiration date will be forfeited by the Member.


Can anyone join Rural King Rewards?

Yes, absolutely! The Rural King Rewards program is free to join, and it is open to everyone. Regardless of whether you are a new customer or a long-time shopper, anyone can sign up for Rural King Rewards and start enjoying the benefits of the loyalty program.


Who do I contact for questions or concerns regarding Rural King Rewards?

If you have any questions or concerns regarding Rural King Rewards or your profile please contact customer service via email at [email protected]